CLEVELAND, Ohio (WOIO) —Alfonso Oliver called 19 News after he and his neighbors didn’t get their mail on time.
“We may miss two or three days to get our mail, you know it’s often on the first of the month,” Oliver said.
At the beginning of the month, Oliver’s neighbors are expecting their Social Security checks. The money they use to pay rent, buy medicine and just survive.
“If they don’t get it on the first or the third or something like that, they have a problem,” Oliver said.
A few weeks ago, Oliver stopped by the post office to see if there was anything they could do to make sure they were getting their mail more consistently. While there, Oliver picked up the mail that had never been delivered to him and was told someone would look into it.
But Oliver thinks no one has ever done that.
“You just get pushed to the side, nobody cares and a lot of things with the seniors do the same.” said Oliver.
Tired of being ignored, he called the 19 News Troubleshooter team.
We contacted USPS, who sent us an email a short time later, promising they would investigate the issue.
We still haven’t heard back.
“Many of us have worked for 50 years or more here in the city of Cleveland, we deserve a little better,” Oliver said.
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