The Social Security Administration (SSA) will resume personal services at all local offices from April 7, the agency announced Monday.
Officials are asking those planning to take a trip to an SSA office to help avoid long queues by continuing to use online services if applicable, call or schedule an appointment instead of just going in without one.
“Phone appointments can save you a trip to a busy office,” Kilolo Kijakazi, Acting Commissioner for Social Security said in the message. “I thank the public for your patience as we work to increase service.”
Offices will continue to require face masks, physical distancing and self-health checks for Covid-19.
Officials said online services and telephone services would still be the most convenient way to contact the agency.
Many social security services are also available by calling for free, 1‑800‑772‑1213.