(NEXSTAR) — After months of waiting for a second round of COVID aid from the government, frustration remains for many Americans whose payments haven’t arrived or have gone to the wrong account.
On Friday, the Internal Revenue Service said more than 100 million incentive payments had been deposited “directly into the accounts of eligible recipients.”
However, for some people, that account was a “temporary bank account created when their 2019 tax returns” were filed by a third party such as TurboTax, H&R Block or Jackson Hewitt.
Those companies have all vowed to work with the IRS and the Treasury to resolve the issue.
TurboTax said Friday that “incentive payments will be deposited today for millions of our customers affected by the IRS flaw,” but it could take several business days for banks to process. Payments will go to the same customer bank account into which the 2019 tax refund was deposited.
“The IRS and tax industry partners are taking immediate steps to redirect incentive payments to the appropriate account for those affected,” the IRS said in a statement. “The IRS expects many additional taxpayers to receive payments following this effort.”
If you’ve used the Get My Payment tool and notice that the stimulus payment has gone to an unknown account, the IRS advises you to keep checking your bank account for deposits.
“The IRS emphasizes that the information taxpayers see in the Get My Payment tool, including account numbers and potential settlement dates, may not reflect an accurate account number as we continue to update with updates,” the IRS said. “No action is needed for taxpayers while this work continues; they don’t have to call the IRS, their IRS, or their financial institution.”