Two years inside COVID-19: How Northwest Michigan Health Services Rise
Two years inside COVID-19: How Northwest Michigan Health Services Rise

Two years inside COVID-19: How Northwest Michigan Health Services Rise

“Our CEO Heidi Britton would say we are the grout. We were the grout to help fill in the areas that really needed that support.” Tammy Sorensen Director of Community Health and Operations Northwest Michigan Health Services

Northwest Michigan Health Services reflects on the past two years with COVID-19 and the challenges they faced. The director of Community Health and Operations at Northwest Michigan Health Services, Tammy Sorensen, says they really had to step up to help people in rural Michigan in northwestern Michigan.

“It seems that two years ago was so long ago,” Sørensen remembers. “I do not remember many challenges, I just remember having done it.”

Northwest Michigan Health Services knew the challenges they would face would be unique. Sorensen, who serves a rural community, says their ability to turn quickly helped the community and their response to the pandemic. They operated vaccine buses that provided tests and vaccines to rural areas. Sorensen says it was about their response, execution and ability to move when needed that got them here.

“That was the moment it was thinking, ‘How can we do this? We came in cold weather here in Michigan. How can we keep our health professionals safe and keep them warm? But still getting out there to the difficult areas to provide access to care, ”says Sørensen.

Sorensen says she is proud of her team and the community for going up, “when they were most needed.” But even with falling numbers and loosened restrictions, Sorensen says that everyone must stay on their toes.

“I think society should be really proud of what we have achieved and also know that we will be there again if they need us. And we will continue to be there because we are still not at the end “We are approaching, but we still have to be diligent,” says Sørensen.

Northwest Michigan Health Services


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